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AUTOMATING BILL PAY FOR FUNDS
Advocating for great UX despite technical limitations
Background
Timeline: 2023 (7 months)
Role: Lead Product Designer
Scope: 6 workflows (internal + external)
Team
Impact
25% increase in fund expense automation
$6M+ moved through automated solution
1% error rate of automated expenses
2 Product Managers
4 Engineers
Collaborated w/ Mobile Team
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